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HACM details sustainability plan: occupancy, unit turns and rent collections top priorities
Summary
HACM’s operations chief presented a month‑by‑month sustainability plan emphasizing occupancy action, unit turn standards, preventative maintenance and rent‑collection improvements; commissioners pressed for monthly development‑level accounts receivable reports and stronger property manager accountability.
Dina Hunt, HACM chief operations officer, presented a summarized sustainability plan at the June 11 meeting that focused on occupancy, unit turnaround standards, preventive maintenance and rent‑collection strategies.
Hunt said May’s work included an occupancy action plan that captures property management practices to improve applicant flow, curb appeal and unit readiness. The plan calls for replicating successful practices used by HACM’s senior property managers,…
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