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CSLB explains five-year exam cycle, SME use and outreach to trade associations

3393346 · May 20, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff described how the Exam Development Unit updates trade exams every five years using subject matter experts and surveys; staff requested help from trade associations and volunteers to improve item banks.

At a May 15 meeting the Contractors State License Board Licensing Committee received a detailed briefing on how the agency assesses and updates licensure exams to reflect industry standards.

Carol Gagnon, licensing chief, said the Exam Development Unit (EDU) updates each exam on a five-year cycle and works with subject matter experts (SMEs) and statistical exam specialists at every stage. "We analyze the survey, the item statistics, the bank statistics, and the merchant statistics all to make decisions about the exam itself," Gagnon said.

The process described by staff includes job audit interviews with active…

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