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Council discusses communications staffing and audio-video upgrades after streaming problems
Summary
The communications committee recommended exploring a communications staff role or part-time/contracted support and audiovisual upgrades after problems streaming the meeting; council asked staff to obtain vendor demonstrations and consider interim and longer-term solutions.
Pepper Pike City Council members on March 11 discussed the communications committee’s recommendation to consider hiring communications support and upgrading the city’s audio-video systems after technical problems limited streaming and visibility for remote viewers.
Committee background: Committee members said the city needs a coordinated communications approach — including social media, website management, agenda software, and improved meeting streaming — and recommended exploring a part-time or combined-role communications hire or contracting part-time technical support.
Technical problems and proposed solutions: Council and staff described streaming and audio issues at recent public events, including the town hall, and noted the city currently uses a single, automatic mixer and one camera. Committee members recommended vendor demonstrations of newer camera systems (including automatically tracking cameras) and agenda-management software that can attach documentation and video to agenda items.
Staffing options and procurement: Several councilmembers suggested multiple approaches, from adding a part-time communications person who might also serve another city function to contracting technical support for a limited number of hours per month. Members discussed the potential for outsourcing meeting-technical services and for bringing sample equipment vendors in for demonstrations before deciding on interim or capital upgrades.
Follow-up: Council asked staff to research vendors and staffing options, explore demonstrations of camera and agenda systems, and return with potential scopes and cost estimates.
