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Personnel department reports increased training use; Cornerstone completions and supervisory training rose
Summary
The Personnel Department told the committee that course completions increased this fiscal year on the Cornerstone training platform, reporting more mandated and non-mandated training completions and continued supervisory and leadership programs.
The Personnel Department reported to the committee on March 11 that citywide training activity increased in fiscal year 2023–24.
Why it matters: Personnel said expanded online training availability and targeted programs aim to boost supervisory capacity and job-related skills across city departments.
Key figures and programs
Personnel staff reported 71,517 citywide mandated-course completions and 36,101 non-mandatory completions in Cornerstone during the reporting period. The department also recorded 7,618 courses completed on the platform during the year and said non-mandatory completions rose over the prior period.
Personnel highlighted core supervisory training, which had 558 supervisors complete the program during the year, and partnership work with Council District 6 on the Women’s Management Academy, which ran additional cohorts with 37 and 35 graduates for two cohorts and a fourth cohort underway.
Personnel described program outreach and tracking
Personnel said it relies on departmental training coordinators, monthly newsletters and coordinator trainings to encourage completion of mandatory courses and that many mandatory trainings follow statutory or policy cycles (some annually, some every two years). The department said it does not currently track long-term career outcomes for leadership program participants beyond participant counts and satisfaction feedback.
Action taken
Committee members moved to note and file the personnel report.
Ending
Members asked personnel to continue coordinating with Council District 6 on leadership programming and to provide further data in future reporting periods on training impact and metrics.
