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Board orders staff review after complaints about high water hardness at Gladeville Utility District
Summary
After customer complaints about high water hardness and related service concerns, the Tennessee board directed staff to meet with Gladeville Utility District to investigate and report back to the board rather than open a formal administrative review.
The Tennessee Board of Utility Regulation on Thursday directed board staff to visit Gladeville Utility District and report back after hearing local representatives contend the district’s water hardness is unusually high.
Board staff said Gladeville customers reported hard water that prompted complaints to the district and to the Tennessee Department of Environment and Conservation. Dewey Branstetter, representing the Gladeville board, told the TBOR that the…
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