Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Licensing Enforcement topic
No spam. Unsubscribe anytime.
Bureau reports rising applications, 133 complaints pending and new outreach tools
Summary
The Professional Fiduciary Bureau reported increased applications, licensing processing-time statistics, enforcement caseload totals (133 complaints pending, 52 closed), four citations issued, and new outreach including a winter 2025 newsletter and materials for a professional association conference.
The Professional Fiduciary Bureau on March 12 briefed its advisory committee on licensing, enforcement statistics and outreach efforts, reporting increased application activity and a continuing enforcement caseload.
Terry McClain, the bureau program manager, said the bureau has issued a total of 1,485 licenses since February. McClain noted a correction to the statistical materials’ date (the materials are dated Sept. 2024 in the packet but should read Dec. 31, 2024) and said the bureau runs quarterly snapshots that can fluctuate with renewals and status changes.
McClain reported application processing times and renewals as presented in the materials: for July–Sept. 2024 (first quarter) the bureau reported 23 days from receipt to approval to sit for an exam and six days from passing the exam to issuance of a license; for Oct.–Dec. 2024 (second quarter) the bureau reported 24 days from receipt to approval to sit for an exam and eight days from passing to issuance. The bureau said initial applications received in fiscal year 2024–25 totaled 592 to date, and initial licenses issued were 50 to date (figures as shown in the materials provided to the committee).
On enforcement, McClain said the bureau has closed 52 complaints to date and that average days to close a complaint is 66 days. The bureau reported 133 complaints pending (1 opened in FY 2021–22; 19 opened in FY 2022–23; 49 opened in FY 2023–24; and 64 opened in FY 2024–25). The bureau noted it has issued four citations and has one case in the Attorney General’s Office.
The bureau also described outreach: wildfire-related direct outreach to licensees in affected ZIP codes (see DCA/EO coverage), distribution of more than 200 informational flyers to the Professional Fiduciaries Association of California, launch of a Winter 2025 e-newsletter and active Facebook and Twitter pages. The bureau invited committee suggestions for additional outreach to expand awareness of the profession.
Committee members thanked staff for the wildfire outreach and website updates. There were no public comments on this agenda item.
Key operational figures presented (from bureau materials) - Total licenses issued since February: 1,485. - Initial applications received FY 2024–25: 592 (to date). - Initial licenses issued FY 2024–25: 50 (to date). - Processing times reported: Q1 (Jul–Sep 2024) — 23 days (receipt to approval to sit); 6 days (pass to issuance). Q2 (Oct–Dec 2024) — 24 days (receipt to approval to sit); 8 days (pass to issuance). - Complaints: 52 closed; 133 pending; average days to close 66. - Citations issued: 4; cases with Attorney General: 1.
