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Sullivan County compliance office reports 50 complaints in 2024, outlines new hotline and training push
Summary
County compliance staff told the Management & Budget Committee on March 13 that the office received 50 complaints in 2024, opened six investigations and rerouted 44 reports to other offices; the department has launched a dedicated compliance/HIPAA phone line and expanded training and contract language.
Sullivan County compliance staff delivered the county's 2024 corporate compliance summary to the Management & Budget Committee on March 13, saying the office received 50 reports last year, opened six compliance investigations and redirected 44 reports to other departments or outside agencies.
The presentation, given by Michelle (Compliance staff), said the county created a dedicated compliance and HIPAA phone line (845-807-0664), reestablished department-level compliance committees and updated several contract templates and policies. “We developed a compliance phone line so individuals can call the compliance department versus…
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