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Lutheran Social Service outlines statewide student loan counseling work as lawmakers question competition and finances
Summary
Lutheran Social Service of Minnesota told the House Higher Education Finance and Policy Committee it has statewide capacity for student loan repayment counseling under a state grant, described recent outcomes and metrics, and answered lawmakers' questions about competition, funding sources and executive pay.
Lutheran Social Service of Minnesota told the House Higher Education Finance and Policy Committee on Tuesday that it is operating a statewide student loan repayment counseling program funded in part by state grants and has continued demand for its services.
The nonprofit's senior vice president, Alexis Oberdorfer, said LSS ‘‘serves 91,000 individuals and families’’ across all 87 counties and that the agency’s financial counseling line includes certified student loan counselors. Becky Pacarinen, senior director of financial and employment services at LSS, described the program’s history, reach and outcomes and said LSS counseled 1,104 Minnesota borrowers in 2024 across 58 counties.
Committee members said the program is widely used and asked whether the statutory requirement that…
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