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Attorney Generaloffice outlines consumer-protection work, complaint process to House committee
Summary
Officials from the Georgia Attorney Generaloffice briefed the House Agriculture and Consumer Affairs Committee on the officeconsumer-protection divisionwork, complaint intake and enforcement priorities, and urged legislators to refer constituents to online resources and the call center.
Officials from the Georgia Attorney Generaloffice described the work of their Consumer Protection Division and the complaint process to the House Agriculture and Consumer Affairs Committee during a committee-day briefing.
Sean Conroy, communications and outreach coordinator for the Attorney GeneralofficeConsumer Protection Division, said the office enforces the Georgia Fair Business Practices Act and receives roughly "26 to 30,000 complaints a year." He said the division evaluates complaints for public-interest factors such as whether "a vast number of consumers [are] being impacted" or whether a "vulnerable population" is involved.
Conroy described the divisioncall center…
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