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Labor department seeks unemployment-insurance staffing, warns trust fund borrowing may continue through 2028
Summary
Connecticut’s Department of Labor told the Appropriations Subcommittee it needs additional unemployment-insurance (UI) staff for customer service and fraud investigations and that the UI trust fund will likely remain in a borrowing posture through about 2028.
Connecticut Department of Labor (DOL) officials told the Appropriations Subcommittee that pandemic-era federal funding for temporary UI staff has ended, leaving the agency with a lower permanent staffing baseline just as workloads for customer service and fraud investigations remain high.
Staffing request: the governor’s proposed budget includes funding for nine FTEs for unemployment-insurance operations and one FTE for the state’s paid sick-leave expansion. DOL said the Unemployment Insurance consumer contact center handles roughly 24,000 customers weekly during busy times and that, after federal…
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