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Patron concerns prompt library to explain Kanopy package model and digital resource strategy
Summary
A patron questioned the library’s Kanopy selection model; staff explained Kanopy’s package-based subscriptions, compared it with Hoopla, described rising usage risks for pay-per-use services, and said they are expanding packages while also enabling interlibrary loan for DVDs and audiobooks.
A Garland patron raised concerns about Kanopy titles and asked whether the library could provide all titles from its physical DVD collection on the streaming platform. Library staff told the board the platforms work differently and outlined the library’s approach to digital film and video services.
Kathleen (library staff) described a conversation between the patron, identified in the meeting as Mr. Badgley, and John Reed, the library’s adult selector who the meeting noted has moved into the electronic resources librarian role. Kathleen said Mr.…
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