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Ticket Resale, All‑In Pricing and Refunds Draw Testimony; Venues Urge Protections Against Spoofing and Speculative Listings
Summary
The committee heard a string of venue operators, industry groups and consumer advocates on HB 7182 and related ticketing measures. Witnesses backed all‑in price disclosure but opposed price caps and recommended targeted approaches to refunds, exclusivity and site‑spoofing. Operators said speculative listings and search‑engine placement mislead
University and nonprofit arts presenters, independent promoters and venue operators told the General Law Committee they support greater transparency — including showing the total ticket price including fees — but urged careful drafting to protect consumers and avoid unintended consequences.
All‑in pricing and display rules: University of Connecticut athletics and several performing arts centers said they already provide confirmations with itemized receipts and support displaying a total ticket price at point of sale so purchasers are not surprised at checkout. UConn asked the committee to avoid forcing fee breakdowns into mobile tickets (which are admission tokens) and said the receipt or order confirmation that accompanies a…
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