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Attorney GeneralConsumer Protection staff brief House Ag & Consumer Affairs on scams, complaint process
Summary
Staff from the Georgia Attorney Generals Consumer Protection Division told the House Committee on Agriculture & Consumer Affairs about the offices complaint intake, enforcement tools and education resources, and urged members to direct constituents to consumer.ga.gov.
Members of the House Committee on Agriculture & Consumer Affairs heard a presentation from the Attorney Generals Consumer Protection Division on the divisions responsibilities, how Georgians can file complaints and the tools the office uses to investigate scams and unfair business practices.
Sean Conroy, communications and outreach coordinator for the Attorney Generals Consumer Protection Division, told the committee that the office enforces the Georgia Fair Business Practices Act and fields roughly "26 to 30,000 complaints a year." He described the divisions call center and web intake form, and said staff triage complaints by…
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