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Council approves three-year merchant-services contract with Point & Pay; annual cost estimated at $450,000
Summary
The council approved a three-year contract with Point and Pay LLC to provide credit/debit card and online payment processing, with staff estimating annual costs of about $450,000 to be funded from the general and utility funds; council members directed staff to return with options to recover some transaction costs from payers.
The Garden Grove City Council voted to approve a three-year contract with Point and Pay LLC to provide merchant services for city payment processing, ensuring the city continues to accept credit and debit card, point-of-sale and online payments after the current contract expires in June.
Finance Director Patricia Song presented the staff report and said the city conducted a competitive procurement in October 2024, received eight proposals, and ranked Point and Pay highest after demonstrations and reference checks. "Point and Pay…
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