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Grand Prairie to launch new water utilities customer portal June 16

3626107 · June 2, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Mayor Ron Jensen said the city will launch a new water utilities customer portal on June 16 allowing customers to view bills, make online payments and manage accounts at gptx.org/newwaterportal.

Mayor Ron Jensen announced the city will launch a new water utilities customer portal on June 16 intended to simplify account management for Grand Prairie customers.

According to the mayor’s message, the portal will allow residents to view their bill, make online payments and stay connected to their account in one place. The mayor said the portal “will make managing your water account easier than ever.” The city posted a link for more information at gptx.org/newwaterportal.

The mayor did not provide details on whether the portal will accept specific payment types, require account migration steps, or list whether the portal launch coincides with any rate changes or billing-cycle adjustments.

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