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NTTA board questions staffing shortfalls; staff say recruitment is increasing and safety operations covered with overtime
Summary
During the executive director’s report on May 21 board members pressed staff for details on headcount and lingering vacancies in Safety Operations Center and roadside safety services; staff said recruiting capacity has increased and that overtime is covering operations for now.
Board members pressed NTTA staff on staffing levels and specific vacancies during the executive director report on May 21, asking whether open positions in the Safety Operations Center (SOC) and Roadside Safety Services (RSS) posed safety concerns.
Director Gradley asked for clarity after reviewing the headcount slide, noting that budgeted headcount showed 866 positions and a March headcount of…
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