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NTTA board hears AI strategic plan; staff proposes governance, center of excellence and phased roadmap
Summary
NTTA staff presented a concept for an artificial intelligence strategic plan on May 21 that would create a governance framework, a center of excellence and a phased applications roadmap for pilots in customer service, security, asset management and traffic operations.
NTTA staff presented an artificial intelligence strategic plan concept to the board on May 21 that laid out governance, data governance, procurement and an applications roadmap aimed at piloting and scaling AI across the agency.
Jeff (last name not specified in the transcript), who presented the plan as an NTTA staff member, summarized the vision: “The vision is to responsibly deploy AI,” and described three primary goals: increase efficiency and revenue while decreasing cost, improve safety and reliability, and enhance customer service.
Jeff told the board that NTTA already uses several machine‑learning tools in limited ways,…
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