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NTTA reports higher-than-expected first-quarter revenue, steady operations in May performance review
Summary
At its May 21 meeting the North Texas Tollway Authority board received consolidated monthly performance reports showing roughly $300 million in revenue for the first three months of 2025 and mixed operational results across collections, customer service and roadway maintenance.
The North Texas Tollway Authority board on May 21 heard consolidated monthly performance reports showing higher-than-expected revenue and a mix of operational results for early 2025.
Horatio Porter, an NTTA staff presenter, told the board, “You'll see revenues for the first 3 months of the year, 300,000,000, which is outpacing the budget nicely for the first 3 and 3 months.” Porter also said expense performance was close to budget, noting the agency was “$26,000 over budget, in part because of credit card fees primarily.”
The reports combined financial, operational and infrastructure metrics. For operations, Jeff Daley, identified in the meeting as the operations presenter, said transactions for March totaled about 82.8 million and that the system was “a little bit ahead of plan for the year.” Daley said transponder penetration at the 90‑day mark was about 81.5 percent and that TSA-lane availability and other performance measures were modestly improved year over year.
Collection metrics showed some strength: 24‑month collection performance was reported at 89.1 percent and 12‑month performance at 83.8 percent. Daley also reported the toll enforcement remedies pipeline, with committed amounts at about $14,000,000 and collected amounts at about $12,300,000. The board was told March is a peak month for collections because of tax season.
Elizabeth (last name not specified in the transcript), who presented maintenance and roadside performance data, said the maintenance rating beat its 90‑point goal but had declined in recent months due to weather-related impacts including missing raised‑pavement markers and striping delays. She said roadside safety services average clearance time came in at 20 minutes and 38 seconds in March while average accident clearance time was 51 minutes and 14 seconds to clear 469 crashes across the system.
Board members asked for context on marketing and tag‑account growth; Porter and marketing staff said a mature digital campaign and two new ads were contributing to higher new‑tag account activity. Board members also asked for clarification on headcount and operational impacts discussed later in the meeting.
The consolidated report closed with staff noting ongoing corridor projects with partner agencies and an expectation that some maintenance scores would improve in the next reporting period.
