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City reviews mass-notification service after low public response; staff to research geofencing and app-based options
Summary
City staff reported low citizen response to a survey about the existing mass-notification system and outlined options, including geofencing, segregated alert groups and switching vendors. No procurement decision was made; staff will do further homework and report back.
City staff briefed the council on the city's mass-notification system and sought guidance after a staff survey and public outreach returned few responses.
The city currently uses a vendor called Regroup for mass notifications, a system used for severe-weather alerts, water outages and other public notices. Staff said annual costs run about $4,400 for a base package that includes a total-message allowance; initial-setup fees would apply for some replacement vendors.
Staff reported that their online survey and boosted social…
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