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American Fork discusses three‑way pilot with Central Utah Water and Yopify to send utility and conservation alerts
Summary
Council members and staff reviewed a three‑party pilot with Central Utah Water and vendor 'Yopify' to migrate resident contacts from Everbridge and send targeted water‑use and billing messages; Central Utah is subsidizing much of the pilot and staff said the city would revisit costs after three years.
American Fork City Council reviewed a proposed three‑party pilot on March 11 to use software services from a vendor identified in the record as "Yopify" alongside Central Utah Water Conservancy District to send utility, billing and water‑conservation notifications to residents.
City staff said the pilot would migrate contact information currently held in Everbridge — the system the county and Central Utah 911 use for reverse 9‑1‑1 — into Yopify so residents can receive texts and emails about water consumption, billing and targeted conservation notices. Kim, the city staff member leading the item, said, “we're gonna take those accounts and migrate them over to Yopify,” and added the city would notify residents before and after migration so subscribers would know what to expect.
The pilot is structured as a partnership among American Fork, Central Utah Water and the vendor; Amanda, identified in the meeting as a Central…
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