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City realigns street response under emergency management, outlines hot‑spot and closure maintenance strategy
Summary
The city’s Emergency Management and Crisis Response department will centralize field operations for encampments, using hot‑spot interventions, closure maintenance and coordinated outreach in partnership with Housing Forward; officials set performance targets and noted a 45% increase in related 3‑1‑1 requests since 2021.
The City of Dallas has moved operational responsibility for field response to encampments into the Office of Emergency Management and Crisis Response and laid out a three‑pronged strategy — hot‑spot interventions, sustained closure maintenance and integrated behavioral‑health support — committee members were told June 10.
“We have a clear and direct mission,” Kevin Oden, director of Emergency Management and Crisis Response, told the Housing and Homeless Solutions Committee. The presentation described a realignment that centralizes field deployment, service‑request triage and encampment closure under Oden’s department while leaving long‑term policy, contracts and system planning with the Office of Homeless Solutions.
Oden said the change includes staffing and budget for a 23‑person…
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