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Council approves billing adjustment for customer after reported toilet leak
2532544 · March 11, 2025
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Summary
After a resident reported a constant toilet valve leak and a sharply higher two-month water bill, council approved adjusting the customer's January and February bills to the prior 12-month average.
Newcastle City Council approved an adjustment to a residential water account after the customer told the council a toilet valve had been leaking and caused unusually high bills.
The resident, who identified herself at the podium as Mikaela Morris, said she received a notice that she owed roughly $500 for one bill and a later…
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