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BSRB complaint caseload rises to about 240; staff report average investigation length near 10 months
2531874 · March 10, 2025
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Summary
Staff told the board the number of open complaints rose to 241; median/trimmed statistics show most cases close in roughly 100 days, though a few lengthy cases skew averages.
The Behavioral Sciences Regulatory Board's complaint-review update on March 5 showed an increase in open matters and staff-provided timing metrics for investigations.
Cindy, an investigator in the BSRB office, and Executive Director David Pfei reported that the number of open cases has risen to about 241 and that the agency opened most of those in the…
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