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Committee receives update on countywide security modernization: one-card access, cameras and a new security operations center

2531809 · March 10, 2025
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Summary

Milwaukee County security staff briefed the committee on a multi-year, ARPA-funded security modernization that will replace fragmented access systems with a secure9k one‑card solution, expand surveillance coverage and centralize monitoring into a Security Operations Center; the committee received the informational report.

Dustin Schrader, director of security with the Facilities Management Division (Department of Administrative Services), presented an update on Milwaukee County’s security technology modernization project, a funded ARPA capital effort he said is expected to complete around the third quarter of 2025.

Schrader described three main components: replacement of disparate access-control systems with a standardized Secure 9000 platform providing a single county access credential; a migration to a new Genetec surveillance platform with expanded camera coverage focused on public-facing hallways and exteriors; and creation of a centralized Security Operations Center (SOC) to integrate access-control and camera feeds for real-time monitoring and incident coordination. Schrader said the county will implement a unified “one-card” credential and that old access cards will be turned off when the new system is activated.

Committee members asked whether cameras would be placed inside suites or courtrooms; Schrader said the campaign is limited to public-facing hallways and exteriors and “has not been placed anywhere inside any of the suites.” He also said retention is “approximately 30 days” and that recorded footage will be subject to open-records requests. Access to video will be provided to the security team overseeing the SOC, Facilities Management and “probably the sheriff’s department,” and the county will be able to provide access to other entities as needed, Schrader said.

On a motion by Supervisor Reginald Logsdon, the committee voted 5-0 to receive and place the report on file.