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Counties warn obsolete state IT—SSIS and MAXIS—threatens child protection, benefits administration and workforce retention
Summary
County officials told the House Ways and Means Committee that decades‑old state systems, including MAXIS and SSIS, are slowing casework, increasing training burdens and risking service interruptions; counties asked the legislature to prioritize modernization funding.
Representatives of Minnesota’s counties told the House Ways and Means Committee that aging state information systems used to administer benefits and child‑welfare casework are creating operational risks, extra costs and staff retention problems across the state.
Speakers from the Association of Minnesota Counties and the Minnesota Inter‑County Association described a broad set of state legacy systems—MAXIS (longstanding benefits engine), SSIS (Social Services Information System), MMIS and others—and asked the legislature to prioritize funding for modernization.
County staff described daily operational burdens. Nadir Abdi, director of employment and economic assistance for Dakota County, said workers must navigate scores of legacy ‘‘panels’’ and that completing a single case can…
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