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Residents, health providers urge Abilene to fix CityLink paratransit reliability
Summary
Multiple residents and medical providers told the Abilene City Council that CityLink paratransit service has become unreliable, causing missed medical appointments and isolation for people with disabilities. Speakers urged the city to expand service, improve training and pursue on-demand options.
Several residents, health-care workers and disability advocates told the Abilene City Council during public comment that CityLink paratransit service has become unreliable and is harming residents who depend on it for medical care, work and daily life.
Brady Holcomb, a professor in the School of Physical Therapy at Hardin‑Simmons University, said he sees clients who rely on CityLink and sometimes prefer to drive power chairs across town because the paratransit service is slow or unavailable. "These power chairs are not designed for regular long distance travel and using them in this manner puts the individual at a risk for injury of being hit by other cars as well as becoming stranded far from home," Holcomb said.
The issue drew multiple personal…
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