Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Committee recommends city code changes to limit utility shutoffs during heat and holidays

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Governmental Operations Special Committee voted to forward an ordinance aligning Richmond’s utility disconnection rules with 2024 state law, prohibiting disconnects during extreme heat and on certain holidays and outlining customer repayment options such as PromisePay.

The Governmental Operations Special Committee voted to forward Ordinance 2025-1134 to City Council with a recommendation to approve, updating city code on gas, water and wastewater disconnections to align with 2024 state law (House Bill 904).

The change will prohibit disconnections during periods the city and state consider a heat risk (discussed in the meeting as a 95-degree threshold) and on days immediately before holidays; it also clarifies related city code references without changing deposit and refund provisions. Committee members voted to recommend the ordinance for approval.

Scott Morris, director of the Department of Public Utilities, told the committee the ordinance is…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans