Board delays PayTrack payment system decision after technical, legal and equipment concerns

The Dallas Parks and Recreation Board on June 5 reviewed staff recommendations to adopt PayTrack as the Parks payment processor and to purchase EMV card readers rather than continue the existing leased devices. Board members expressed technical and legal concerns — including payment‑facilitator status, whether the vendor holds required money‑transmitter registrations, Visa/Mastercard volume thresholds and whether hardware being supplied was near end‑of‑service life — and the board opted to hold the item so staff could obtain additional legal and vendor responses.

Background and staff rationale: Parks staff said the item arose after a procurement process produced no competing bids and that PayTrack was presented as a sole‑source option that connects directly to the department’s RecTrac system without a separate gateway. Staff described operational benefits including acceptance of electronic checks, simplified reconciliation and daily reporting capability that staff said they currently lack. Staff also presented cost…