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Kenosha County Human Services releases 2024 annual report; highlights calls, Meals on Wheels, behavioral health and public health activity
Summary
The Kenosha County Human Services Committee heard the department's 2024 annual report, which included service statistics across aging and disability services, transportation, behavioral health, public health, child welfare, long‑term care and workforce programs.
Kenosha County Human Services presented its 2024 annual report to the Human Services Committee, providing a year‑end snapshot of calls, program enrollments and service delivery across multiple divisions.
‘‘This is the Kenosha County Human Services, 2024 annual report,’’ Katie Hanks, the county’s quality analyst for human services, told the committee, adding that the document ‘‘goes over all of human services’’ and that division‑specific dashboards and more detailed reports are available online.
Top takeaways presented at the meeting: - Calls and communications: the department reported a total of 403,399 calls to the Human Services Building in 2024. The Aging and Disability division accounted for a large share of these contacts; Hanks cited roughly 208,289 calls into that division that were handled or transferred. - Aging and community living: Meals on Wheels volunteers and contractors completed…
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