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Residents report sewer backups on Ironwood Drive; city says team will review and provide update
Summary
Homeowners in the Meadows subdivision told the council that sewage and mud entered basements after a manhole was left open during construction work. City staff said they will meet internally Wednesday and provide an update by the end of the week; residents were urged to file damage claims.
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Residents from the Meadows subdivision told the City Council during public forum that rainwater or sewer water entered basements in mid‑April and caused muddy flooding.
Ryan Pence said water and mud came up through the sewer system beginning April 16 and affected about 15 houses on Ironwood Drive. “We started getting rain or water coming up through the sewer system in our basement,” Pence said. He praised city crews for responding late at night and urged a quick resolution and help with claims.
Larry Bachman said his family had roughly three inches of mud in the basement at 2 a.m. on a Wednesday and estimated at least 12 homes were affected. Bachman said he faces about $38,000 in reconstruction costs and planned to submit a claim to the city.
After the public comments, a city official told residents, “We are working. Our team will be meeting internally this Wednesday to review some of it. We do plan to get an update to everybody here by the end of the week.” The city also encouraged affected homeowners to submit damage claims to document losses.
Residents at the meeting said they were told a contractor had left a manhole cover off during recent work, allowing water, grass and mud to enter the system and back up into homes. The city acknowledged crews lifted drain covers and investigated, and staff committed to follow up with a neighborhood update and to use damage claims to determine next steps.
No formal council motion or vote was recorded on the matter at the May 19 meeting; staff said follow‑up would be handled administratively.

