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Klamath County staff survey shows majority reported positive culture changes; commissioners discuss time-off and increased presence
Summary
County staff survey results presented to the Board showed respondents reported positive changes in workplace culture; commissioners discussed expanding time-off options, department presentations, and increased commissioner engagement.
A county staff survey on workplace culture showed employees reporting positive shifts over the prior year, and commissioners discussed ways to build on gains, including more paid time off around holidays, increased commissioner presence in departments, and short monthly department presentations.
The survey presenter summarized results to the board during the Feb. 5 meeting, citing two published categories: 51.9% of respondents reported “some positive change” and 33.7% reported “lots of positive change.” The presenter interpreted the results as evidence that the county is “on the right track,” and recommended continuing current efforts while conducting a follow-up, more specific survey on incentives.
Commissioners discussed staff comments received, including repeated praise for having Christmas Eve or additional holiday hours off, and a suggestion to offer brief in-person incentive surveys at department staff meetings for better response rates. The presenter said department visits could take about 10 minutes to gather feedback.
Several comments recommended increasing commissioner presence in departments. One staff comment suggested a monthly informal presentation for department heads, where one or two departments would present current work over a brown-bag lunch. Commissioners said they would consider that approach and noted a new HR director will have input.
The board did not take formal action on the survey results. Commissioners asked staff to continue distributing results and to consider an in-person follow-up survey and other morale initiatives.
