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Bureau demonstrates SimplyGov online licensing: ARD, station and payment workflows live
Summary
The bureau demonstrated the enforcement and licensing modernization platform (SimplyGov), showing ARD and station application flows, online payment capture and digital signature steps. Staff encouraged applicants to use the online system for faster processing and fewer deficiencies.
Bureau staff demonstrated the SimplyGov (ELM) online licensing platform at the advisory meeting, walking through an ARD application, station application, payment and e-signature workflow.
Cole Gandalman, Business Licensing Manager, and Rebecca Guile, licensing subject-matter expert, guided attendees through the live application link and showed how applicants can start an application, save and resume, upload documents, correct errors flagged inline, make an online payment and sign electronically. The bureau said the online ARD form mirrors paper questions but provides inline validation to reduce deficiencies and shorten processing time.
The demonstration showed required fields, how to add officers or responsible-managing employees, a background questions section with conditional fields, and payment capture that issues a confirmation when complete. Licensing staff said paper filings remain an option but online submissions typically move faster because they avoid postal delays and reduce missing or unreadable information.
Staff encouraged licensees to use the online system for initial applications and renewals and to keep contact information current so the bureau can send automated notices (for example, newsletter signups and deficiency requests).
Ending: Bureau staff said they will continue to refine the platform, add features (for example, workflow to post training certifications to the auto‑shop locator) and asked stakeholders to provide feedback after the demonstration.
