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Enforcement staff report steady caseload, work to reduce backlog; board hears calls to step up wall-license outreach and enforcement
Summary
Enforcement reported 19 complaints received in the quarter, 43 investigations closed and 313 pending cases; board members and public urged more outreach and complaint-driven enforcement for the wall-license posting requirement.
The California Acupuncture Board’s enforcement unit reported 19 complaints received for the quarter, 43 complaints closed and a caseload of 313 pending matters in its October–December report to the full board on March 7.
The enforcement report listed complaint categories including fraud (6 complaints), incompetence or negligence (6), unsafe or unsanitary conditions (1), unprofessional conduct (2), unlicensed practice (1) and criminal charges/conviction-related matters (1). Investigations closed in the quarter included 29 desk and 14 field investigations; the average days to close investigations in this quarter was 783 days, a…
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