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Committee told Capital Metro is changing fare boxes and disability fare cards
Summary
The committee was briefed that Capital Metro is replacing an older fare box system; disability monthly fare cards tied to old equipment will not work after the transition and riders will need new cards or a new app, likely starting in April.
A committee member reported that Capital Metro is replacing its fare-box system and that the change will affect disability monthly fare cards.
The chair said members should expect that older disability fare cards and monthly cards will stop working after the rollout and that riders will need new cards or the new Capital Metro app. The chair advised members to check Capital Metro’s website for the latest schedule; staff noted a grace/leniency period may apply if the rollout is delayed.
Ending: Committee members were advised to review Capital Metro’s website for instructions on obtaining new disability fare cards and to watch for announcements about the new app and any grace period.
