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Topanga residents report delays and denials; FAIR Plan and callers dispute smoke‑damage coverage
Summary
Residents at a Topanga FAIR Plan workshop said smoke remediation claims have been delayed or denied; the FAIR Plan representative described typical claim timelines and the appeal process, while a caller said a class action is challenging denials for smoke cleanup.
Topanga residents at a Saturday FAIR Plan workshop reported long delays in claim responses, disputed denials for smoke remediation and raised health concerns about ash that may contain lead or asbestos.
Peter Irwin, broker liaison for the California FAIR Plan, said claimants receive an acknowledgement when a claim is filed online or by phone and that adjusters and a team are available to handle high‑priority cases. He said policyholders should expect “some progress” within roughly three to five days for urgent claims and that FAIR Plan staff could push long‑delayed claims to the front of the queue when residents meet with staff one‑on‑one.
Several residents said they had waited…
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