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United Way presents 2-1-1 helpline, reports 40% call increase after law enforcement outreach
Summary
United Way representatives explained the 2-1-1 helpline for local residents seeking assistance with food, utilities, housing and other needs and said calls increased by 40% after law enforcement partners promoted the service locally.
Carrie Newstead, executive director of the Livingston County United Way, and Audrey Choate, development and marketing director, updated Brighton City Council on the organization's promotion of the 2-1-1 helpline and related programs.
Newstead said 2-1-1 connects callers to resources for food, transportation, utilities, health care, housing and employment. She said United Way and local law enforcement leaders partnered to…
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