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Planning staff outlines business‑licensing and permitting upgrades, new concierge role
Summary
Planning staff told the commission the department is deploying a 311 reporting system, a Clarity decision‑tree web tool and the Tyler permitting platform and will add a business‑licensing concierge to speed applications.
Planning staff updated the commission on several program and technology changes the department says will streamline permit and business‑license processes.
Staff reported the city’s 311 service and a web‑based guide (Clarity) are being put into service; Clarity will provide a decision‑tree for applicants to understand required steps and outside agencies. Staff said the 311 system was…
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