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Town launches upgraded utility customer portal with smart‑meter data and leak alerts
Summary
Danvers public works staff introduced a redesigned online utility customer portal that gives water, sewer and electric customers near‑real‑time smart‑meter data, billing tools and self‑service options; staff said automatic leak detection and mobile apps are planned.
The Town of Danvers presented its upgraded utility customer portal to the Select Board on May 20, describing new features intended to give residents more information and self‑service options for water, sewer and electric accounts.
Angelica Medina, business manager for the Department of Public Works, said the portal — which went live April 29 — offers a live bill presentation, smart‑meter interval data, downloadable usage reports,…
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