Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Oxnard resident tells California Senate she lost life savings to tech-support scam, urges banking and tax changes

2510668 · March 5, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Lynn Knox told the California State Senate committee she withdrew cash, sold retirement assets and bought gold at scammers' direction after a tech-support pop-up; she urged requirements for trusted contacts, stronger withdrawal flags, three-day holds and a state tax deduction for victims.

Lynn Knox, a 72-year-old Oxnard resident, told the California State Senate Committee on Banking and Financial Institutions that a tech‑support scam cost her nearly all of her retirement savings and left her emotionally devastated.

Knox told the committee she first saw a pop‑up on her home computer warning that her device had been compromised and was instructed to call a number posted on the alert. "I was getting ready to retire, spend time with my family, and travel. I was working in my home computer and suddenly received a pop up message followed by loud sounds and flashing…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans