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Senate hears bill to create appeal rights for deactivated rideshare drivers; companies and advocates seek middle ground
Summary
Senate Bill 747 would require rideshare companies to give written reasons for suspensions and deactivations, provide internal appeal processes and allow regulated external review; drivers described months‑long opaque deactivations that cut off livelihoods, while companies warned tight timeframes could catch administrative suspensions.
Senate Bill 747 would require transportation network companies (TNCs) to provide clearer written notice of deactivation reasons, an internal review process and an external appeals path before a permanent exclusion from the platform takes effect. Sponsor Sen. Ben Kramer said the bill is aimed at drivers who depend on platforms for primary income, not occasional or part‑time drivers.
Why it matters: Deactivations remove a driver’s ability to earn on a platform and were described in testimony as effectively a job termination. Drivers told the committee they have faced long, opaque investigations that cut off income immediately and sometimes for weeks; witnesses recounted severe financial and emotional harm.…
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