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Council receives LAZ Parking enforcement report after complaints about aggressive ticketing
Summary
Council accepted a report on LAZ Parking’s contract performance and community concerns about enforcement practices. Police and LAZ representatives said ambassadors will focus on primary parking violations and undergo community-oriented training; council directed staff to tighten future contracts and consider an RFP for downtown enforcement.
The Santa Ana City Council on March 4 received a report on the city’s contract parking-enforcement services provided by LAZ Parking California LLC after weeks of complaints from downtown businesses and residents about aggressive enforcement.
Councilmembers pulled the item for discussion to allow public airing of concerns that ambassadors were citing drivers for offenses beyond ordinary meter enforcement, such as front‑license‑plate violations and expired registration. Commander Joe Marti of the Santa Ana Police Department said the department investigated complaints that ambassadors were…
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