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Norwalk to schedule public hearing on updated user and regulatory fees after cost-recovery study
Summary
A consultant'led fee study recommended fee updates to better match service costs; the council directed staff to schedule a public hearing and asked staff to add an annual index and transaction-fee details to the adoption packet.
City staff and a consultant presented the results of a user and regulatory fee study to the Norwalk City Council on March 4, 2025, recommending a series of fee updates to better align permit, development and service charges with the city's cost of providing those services and to capture recurring administrative costs.
Jennifer Hernandez, senior analyst in the finance department, told the council the city had not completed a comprehensive user-fee review since February 2007 and described the study as a cross-departmental effort. "Typically, these studies are conducted every 3 to 5 years," Hernandez said, explaining the purpose is to update fees to reflect current labor, software…
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