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Glendale council weighs options for drive-thru rules after broad public opposition to new sites
Summary
Council debated whether to pursue a conditional use permit (CUP) framework or citywide development standards to regulate new drive-thrus after heavy public comment about proposed In-N-Out and other locations; staff will return with comparative materials and the previously drafted CUP ordinance for further consideration.
The Glendale City Council heard hours of public comment and a staff presentation about how to regulate new drive-thru businesses, focusing public concern on a proposed In-N-Out near Pacific and Burchett and on existing sites where queuing has spilled into alleys and public rights-of-way.
Staff presented analysis developed with a traffic consultant showing varied trip-generation profiles and suggested tiered queuing standards (examples: tier 1 & 2 smaller sites; tier 3 major fast-food generators with a 550-foot queuing recommendation). Staff warned a single, citywide minimum (for lot size or queuing length) could preclude virtually all future drive-thrus; they described the CUP process as a more “scalpel-like” tool that allows location-specific conditions and enforcement…
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