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Department of Real Estate opens dedicated intake for fire‑related complaints and outreach to affected homeowners
Summary
The Department of Real Estate told a joint Assembly–Senate sunset hearing it set up an email and web form to receive reports of unsolicited below‑market purchase offers and other licensee misconduct after recent fires, and that it has deployed an internal strike team and local offices to respond.
The Department of Real Estate told a joint Assembly and Senate sunset hearing it has activated multiple contact channels and a dedicated internal response team to handle licensee and consumer issues arising from recent wildfires.
The department said it launched an email address and online web form to receive reports about unsolicited below‑market offers, price gouging and other concerns affecting fire‑impacted homeowners. “We have staff, called an internal strike team, that are dedicated to responding to those emails within a very short amount of time,” Commissioner Chika Sunquist said.
Why it matters: Disasters often generate a wave of solicited and unsolicited offers, and regulators said quick intake and coordination with local…
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