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City says brown‑bin pickup will resume; Republic Services limited service guidance and senior assistance number provided
Summary
City staff told RNCC the Republic Services service interruption is providing limited pickup this week and asked residents to place brown bin trash and up to four bagged items at the curb; seniors or residents with disabilities can request direct assistance by calling (510) 620‑5407.
Samantha Carr, environmental manager for the City of Richmond, briefed neighborhood council representatives on July 14 about ongoing limited service by Republic Services and how residents can get help while service is being restored.
Carr said residents should place their brown (trash) bins at the curb, bag extra household trash (up to four bags) and leave it next to the bin until serviced this week. The city is distributing bags at City Hall (first floor security desk) during business hours and has spare bags for neighborhood volunteers to distribute.
Carr said Republic Services is prioritizing collection of brown bins and that residents should keep green (green‑waste) and blue (recycling) containers at home until service resumes. Residents may also drop off up to four bags at no cost at the Golden Bear Transfer Station (1 Parr Boulevard; Mon–Fri 7AM–5PM, Sat 9AM–5PM).
To help seniors and residents with disabilities who cannot set bins at the curb, Carr said the city will collect contact information and coordinate Republic Services pickups for eligible households; the city asked people to leave a voicemail at (510) 620‑5407 with name, address and phone number. Carr said the city and Republic Services are posting updates to the city website and social media and that Republic Services is issuing robocalls.
Carr declined to say whether refunds will be issued and said the city will share refund details if and when they are available. She urged residents to check the city’s alert bar and the Republic Services Richmond webpage for the latest schedule and to contact the city if they need help arranging assistance.
Ending: Carr reiterated the immediate guidance: leave brown bins out with up to four bagged items at the curb, hold green and blue carts at home and call (510) 620‑5407 to request assistance for seniors and residents with disabilities.
