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Aiken city manager announces third‑party review after late‑June water discoloration; residents press for answers
Summary
City officials said they will engage an outside firm to review a series of brown‑water complaints that affected service June 24–30. Residents at the July 14 Aiken City Council meeting blamed system operations, raised health concerns and offered outside expertise.
The Aiken City Manager told the City Council on July 14 that the city will engage a third‑party firm to conduct an after‑action review of discolored water complaints that occurred between June 24 and June 30.
The manager said the city has not yet determined a single root cause, citing possible contributors that residents and staff have discussed, including high demand during hot weather and ongoing plant work. “We did not meet our standards, as it relates to water service, between June 24 and June 30,” the City Manager said, and announced plans to hire an outside firm “Wednesday” to help determine the causes and recommend improvements.
Why it matters: Hundreds of residents called or posted about brown or discolored tap water in late June and early July. The city’s pledge to bring in an independent reviewer aims…
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