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Wausau Waterworks Commission presses HR, staff for plan to address growing staffing shortfall
Summary
Commissioners reviewed a Baker Tilly staffing assessment and discussed steps including updated job descriptions, a targeted wage review, contracted safety training, and an asset-management investment; HR director said she will bring detailed proposals and requested more HR staffing.
The Wausau Waterworks Commission on July 8 discussed options to address persistent staffing shortages, recruitment and retention challenges, and wage competitiveness after the commission reviewed a Baker Tilly staffing assessment first completed in late 2022.
Eric (utility staff) told commissioners the assessment offered useful observations but that many recommendations remain unfinished; he and HR Director Lisa Nowak said the commission needs to act to avoid compounding operational risk. “This is kind of the start of the discussion,” Eric said, noting the utility has been working with Nowak to update job descriptions and identify cost…
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