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City notes first annual language-access report, finds 3,900 certified bilingual staff and $3.8 million in expenditures

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Summary

Jackie Rodriguez, director of operations at the Community Investment for Families Department, presented the city’s first annual language-access report for FY23–24, documenting about 3,900 certified bilingual staff, roughly $3.8 million in expenditures, and more than 2,000 translated vital documents.

Jackie Rodriguez, director of operations at the Community Investment for Families Department, and a senior program manager identified in the record as Ivy (senior program manager, Community Investment for Families Department), presented the citywide fiscal year 2023–24 Language Access Annual Report to the Civil Rights, Equity, Immigration, Aging and Disability Committee on June 20.

Rodriguez said the report provides baseline data across 41 city departments and nine key areas of the city’s language-access plan. Key findings read into the record included that…

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