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Dare County, hospital begin steps to shrink unpaid interfacility transport gap; protocols and software fixes underway
Summary
Officials said software, billing protocols and clearer criteria for ambulance eligibility are already reducing rejected interfacility transport claims; longer-term options for funding and staffing remain under discussion.
Dare County officials and hospital leaders reported progress March 3 on reducing rejected ambulance transport claims and on drafting protocols to clarify when interfacility transports should be handled by ambulances.
The county manager said the county and hospital have been "victims of our success," as expanded hospital services and growing demand have increased interfacility transport needs.
Why it matters: interfacility transports'the ambulance rides that move a patient from one medical facility to another'are usually the hospital's operational responsibility but are often provided by county EMS crews. The county said the combined effect of complex payer…
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