Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Rare Disease Protocols topic
No spam. Unsubscribe anytime.
Families and clinicians urge automatic patient‑specific emergency protocols for rare diseases after repeated ER failures
Summary
Parents, patients and clinicians testified in strong support of a bill requiring emergency medical providers to follow patient‑specific emergency protocols for people with rare diseases or special health‑care needs, describing repeated delays, misdiagnosis and trauma when ER staff did not follow documented specialist orders.
Get email alerts on the Rare Disease Protocols topic
No spam. Unsubscribe anytime.
Multiple family members, clinicians and rare‑disease advocates testified in emotional detail about preventable harm in emergency settings and urged the committee to pass legislation requiring emergency clinicians to adhere to patient‑specific emergency medical protocols authored by a patient’s treating team.
Dozens of testimonies described similar patterns: patients with a known diagnosis or a documented specialist plan arrive at an emergency department during a flare or event; ER clinicians either do not access or do not accept the protocol and pursue a default diagnostic pathway that can include tests and treatments at odds with the recommended emergency action. Witnesses described cases where delays or incorrect interventions caused further trauma, unnecessary hospital admissions and even near‑fatal events. Several advocates recommended an approach used in other states: a short, signed protocol (a few pages) that is carried by patients and available to EMS/hospital staff, plus an option for hospitals to consult on a short phone line to the treating specialist.
Commissioner Jordan Sheff (Department of Developmental Services) recounted his daughter’s long struggle with functional neurological disorder and described occasions when ED clinicians treated her as an undifferentiated acute case rather than following a neurologist‑supplied plan. Other parents described protocols compiled by major centers and recommended that protocols be recognized by statute so emergency clinicians would know to accept, review and either follow the protocol or document why they did not. Advocates emphasized limited statutory language — not to replace clinical judgment, but to ensure that ED teams consider and, where appropriate, follow the specialist‑crafted plan that can reduce length of stay and avoid harmful interventions.
Physicians and EMS participants said protocols should be concise, evidence‑based where possible, and include contact information for specialists. Several witnesses proposed a state repository or a standardized template and asked the committee to authorize pilot projects with major hospitals and EMS to implement the system.
Committee members said they would seek technical input from DPH, EMS and leading specialty centers; witnesses asked for statutory recognition and for the committee to resist approaches that only rely on voluntary adoption.

